|
FindNews: Business > E-commerce - 5/9/2008 10:38:09 AM If you could clone your best agent hundreds or thousands of times over, you could ensure that each and every customer calling your contact center receives the same high-quality, friendly and informed
|
|
FindNews: Business > E-commerce - 5/9/2008 10:38:09 AM In a move sure to renew debate over how broadband access should be sold, Comcast is reportedly mulling a cap on how much data a customer buying its basic high-speed Internet access package can use
|
|
FindNews: Business > E-commerce - 5/8/2008 7:55:29 PM The Internet Archive revealed Wednesday that the FBI dropped an effort to secretly obtain information about the online activities of one of the digital librarys users. The Archive revealed that
|
|
FindNews: Business > E-commerce - 5/8/2008 4:18:58 PM Best Buy, the biggest U.S. electronics retailer, is paying $2.1 billion for a 50 percent stake in Europes largest cell phone retailer, the companies announced Thursday. The Carphone Warehouse
|
|
FindNews: Business > E-commerce - 5/8/2008 4:18:56 PM Microsofts Zune and NBCs downloadable television shows stand at the center of the latest digital rights management dustup. On Wednesday, New York Times blogger Saul Hansell reported that
|
|
FindNews: Business > E-commerce - 5/8/2008 4:18:56 PM In early 2002, the founders of Azul Systems wagered that Java was going to become a prominent enterprise platform. If that happened, they suspected enterprise customers of Java would soon need relief
|
|
FindNews: Business > E-commerce - 5/8/2008 4:18:55 PM A federal judge in Los Angeles has awarded the MPAA $110 million in compensation from Valence Media, operator of the now-defunct file-sharing Web site TorrentSpy. U.S. District Judge Florence-Marie
|
|
FindNews: Business > E-commerce - 5/8/2008 12:37:27 PM Warner Music Group, whose artists include R.E.M., Madonna and Green Day, said Thursday that higher costs and a shift to digital music resulted in a wider second-quarter loss, and it suspended
|
|
FindNews: Business > E-commerce - 5/8/2008 8:49:52 AM Traditionally, the contact center has been a cost center. However, with the contact center transforming into a profit center, the selling of products and services has emerged as an opportunity for the
|
|
FindNews: Business > E-commerce - 5/8/2008 8:49:52 AM A few days after the seeming culmination of its failed bid to acquire Yahoo for $47.5 billion, Microsoft appears to be contemplating an entirely new Web 2.0 strategy: a partner-free, organic approach
|
|
FindNews: Business > E-commerce - 5/8/2008 8:49:51 AM Second Life is no place for kids, a Republican congressman declared Monday. U.S. Representative Mark Kirk has sent a letter to the Federal Trade Commission requesting a consumer alert warning about
|
|
FindNews: Business > E-commerce - 5/8/2008 8:49:51 AM Until now, having Google chief executive Eric Schmidt sit on Apples board of directors has made a lot of sense. Google, the worlds largest Web-search engine, is one of the most influential
|
|
FindNews: Business > E-commerce - 5/8/2008 5:57:22 AM
|
|
FindNews: Business > E-commerce - 5/8/2008 5:57:22 AM
|
|
FindNews: Business > E-commerce - 5/8/2008 5:57:21 AM
|
|
FindNews: Business > E-commerce - 5/8/2008 5:57:21 AM
|
|
FindNews: Business > E-commerce - 5/8/2008 5:57:19 AM
|
|
FindNews: Business > E-commerce - 5/8/2008 5:57:18 AM
|
|
FindNews: Business > E-commerce - 5/7/2008 9:30:30 PM HP announced on Tuesday a new, highly scalable storage system meant to address the needs of online and digital media businesses. The HP StorageWorks 9100 Extreme Data Storage System is designed to
|
|
FindNews: Business > E-commerce - 5/7/2008 5:45:38 PM Cablevision Systems is buying the Sundance Channel, a cable network founded by Robert Redford, for $496 million, the New York-area cable TV company announced Wednesday. The Sundance Channel will
|